Berriez Casino Terms of Use

These Terms and Conditions set out the rules that govern your use of Berriez’s online casino and related services in Canada. They explain the relationship between us and you, covering account use, deposits and withdrawals, promotions, and how we handle disputes. By using the site you agree to comply with these terms and any additional rules linked to specific features or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Keep your password and login details private and notify us immediately if you suspect unauthorised access. We may require identity and address verification before allowing deposits, play or withdrawals. You must not share accounts, create multiple accounts, or allow others to access your account.

If we detect suspicious activity, bonus abuse, collusion, or breaches of these terms, we may restrict, suspend or close your account and withhold funds pending investigation. We may also reverse transactions or apply any necessary corrective action to protect the integrity of the platform.

Eligibility requirements

To register you must meet the minimum age requirement under applicable Canadian law and be located in a jurisdiction where online casino play is permitted. Residents of restricted jurisdictions are not permitted to open accounts. You must provide truthful information during registration and update it if details change. We reserve the right to refuse registration if eligibility cannot be confirmed.

Acceptable platform use

Use the site only for lawful, personal entertainment. Prohibited conduct includes fraud, chargebacks, money laundering, use of bots or automated play, creating multiple accounts to gain an advantage, and abusive or harassing behaviour towards staff. Commercial or promotional use of the site without our written consent is not allowed.

We provide responsible-gambling tools such as deposit limits, time-outs and self-exclusion options. If you need assistance, contact support and consider the available account controls.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms displayed with each offer. These terms will describe eligibility, wagering requirements, eligible games and expiry periods. We may limit maximum bets while bonus funds are active and exclude certain game types from contribution. Abuse of promotions will result in cancellation of bonus funds and possible account restrictions.

Deposits and withdrawals

We accept a range of payment methods commonly used in Canada. Deposits are usually available immediately; withdrawals are subject to verification checks and our withdrawal procedures. We may require documentation to confirm identity, address or payment ownership before processing withdrawals. Withdrawal timing and limits depend on the payment method and account status. You are responsible for any fees charged by your bank or payment provider.

Dispute resolution

If you have a complaint, contact our support team so we can try to resolve the matter. We aim to respond promptly and will investigate disputes in line with these terms. If you remain unsatisfied, certain matters may be referred to an appropriate independent body where applicable. Our decisions follow the terms of use and applicable law.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be published on the site and, where appropriate, communicated to account holders. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. Check this page regularly for the most current version.