Berriez Casino – Responsible Gambling Tools & Support

At Berriez we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and controlled. Our tools and guidance are designed to help you set limits, recognise risky behaviour, and get support quickly if you need it.

Player protection principles

We focus on practical safeguards that keep accounts secure and play sustainable. That means age verification, fair play checks, clear tools for controlling activity, and staff trained to respond to requests for limits or account actions. Our goal is to make it straightforward to manage how you play.

Activity-control tools

You can use a range of controls to manage play without closing your account. These include session reminders, reality checks, and automatic logout after a set period. Tools are available in your account settings or by contacting our support team if you prefer help setting them up.

Deposit limits

Players can set daily, weekly and monthly deposit limits to control spending. Limits are adjustable from your account and can be reduced immediately. If you want to increase a previously reduced limit, there may be a short cooling-off period before higher limits take effect.

Loss limits

Loss limits let you cap net losses over a chosen period. These limits help prevent chasing losses and support more measured play. You can apply or adjust loss limits in the responsible-gambling section of your account at any time.

Time-outs and self-exclusion

If you need a break, choose a short time-out or a longer self-exclusion. Time-outs temporarily restrict access for the period you select. Self-exclusion blocks access for a longer, fixed period and requires contacting support to lift it once the period ends. Both options are available through account settings or via our support team.

Recognising problem behaviour

Warning signs can include spending more than intended, borrowing to play, lying about play, or feeling anxious when not playing. If you notice these signs in yourself or someone you care about, it’s a good idea to cut back, use limits, or take a time-out.

Tips for staying in control

Set deposit and loss limits before you start, use session reminders, stick to a budget, and avoid chasing losses. Treat gambling as entertainment, not income, and never gamble with money needed for essentials.

Getting help and support

If you need professional help, reach out to recognised support organisations such as Gamblers Anonymous, GamCare, Gambling Therapy, or provincial helplines like ConnexOntario. You can also contact our support team for assistance with setting limits or self-exclusion.